What it's like to serve more than 9 million patients per year — while getting phone calls from Mar-a-Lago members who think they know better.
In the second episode of POLITICO's miniseries on the VA, "Pulse Check" and POLITICO's Arthur Allen delve deeper into the challenges of the long-troubled agency.
Today, former VA Secretary David Shulkin discusses his rocky tenure leading the agency under President Donald Trump, how he he tried to implement changes before being fired and what he sees as the biggest risks to the VA's future.